Privacy

What we ask for, and what we do with it.

This page explains what the visit request form collects, who receives it, and how long it is kept.

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Information you give us

The visit request form collects the parent or guardian's full name, the child's name, an email address, a phone number, whether you are looking for full-time or part-time care, how many days per week you need, your preferred drop-off time, your preferred onsite visit date and time, any optional notes you add, and your consent. We do not ask for a date of birth, medical information, Social Security numbers, addresses, or photos, and we ask you not to include them in the notes field.

Information collected automatically

To limit spam and abuse, we store a one-way hashed version of your IP address — not the address itself — along with your browser's user-agent string. The website also uses Vercel Web Analytics, which sets no cookies and does not identify you personally. It records page views with the page address, referring site, approximate location, and device and browser type.

How it is used

Young At Heart Child Care uses this information to respond to your inquiry, to schedule and prepare for your onsite visit, to check that a request is not a duplicate of one already in progress, and to protect the form from spam. We do not sell your information and we do not share it for advertising.

Who receives it

Visit requests are emailed to the contact inbox at contact@youngatheartcc.com. We use a small number of service providers to run the site: Neon (database), SendGrid (email delivery), Google Calendar (visit scheduling), and Vercel (hosting and analytics). Your visit request — including your child's name and your phone number — is added to a Google Calendar entry so we can prepare for your visit. That calendar is visible to the administrator of the facility.

How long it is kept

Visit requests are deleted from our database 60 days after they are submitted, by an automated daily cleanup. The emailed copy in our contact inbox and the entry on our scheduling calendar are not on that automatic schedule and may be kept longer; we remove them by hand as part of routine cleanup. If you want your information removed sooner, email us and we will take care of it.

Children

This website is intended for parents and guardians, not for children. We do not knowingly collect information from children. The child's name on the visit request form is provided by an adult, and it is used only to prepare for your visit.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it at any time — including before the 60 days are up. Email us and we will handle it.

Where we operate

Young At Heart Child Care serves families in Wauwatosa and the Timmerman Field area of Milwaukee, Wisconsin. This site is intended for families in the United States and is not directed to residents of the European Union or the United Kingdom.

Contact

For privacy questions, email contact@youngatheartcc.com.